Privacy Policy

This is Lindum Homes website privacy policy. Please read it carefully as you should only submit information to us through this site if you agree we may use it in accordance with this privacy policy.

We collect certain basic information about you when you visit our website. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with that information.

We may amend our privacy policy to reflect changes to our business, website or to data protection legislation. We therefore ask you revisit this privacy policy on a regular basis to ensure you are familiar with its terms.

This privacy policy only applies to our website; if you follow a link out of our site or leave our site in some other way, this privacy policy will no longer apply.

The privacy policy sets out (1) who we are and describes (2) the information we collect (3) what we do with it (4) how you can find out more.

(1) Who we are

Lindum Homes Ltd is a company registered in England & Wales with company registration number If you have any queries about the information we hold on you, please contact our Data Protection Compliance Officer, who you may write to at the address above.

(2) The information we collect

We collect information from you when you complete our on-line forms, by means of ‘persistent cookies’ when you use our site, and in the form of ‘traffic data’.

On-line forms

We collect information you give us when you make an enquiry or request a brochure. We require only the information we need to provide a service to you, such as your name, postal address, telephone number and email address. Where we would like more information to help us improve our services, over and above the basic required information, it will be clear that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.

Persistent cookies

Cookies are small text files that are often stored on your computer’s hard drive by websites you visit to enable the site to ‘remember’ who you are. We use a type of cookie called a ‘persistent cookie’ to provide added functionality on our website. These persistent cookies store your user name and a unique ID but do not contain any information that personally identifies you, such as a name or address. We use persistent cookies when you log onto our site to stop you having to re-type information and they remain on your hard disk until you delete them.

Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser. This will however affect your use of the areas of our site that use persistent cookies, such as the login areas. We do not use ‘spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the IAB website at http://www.allaboutcookies.org.

Traffic data

We do keep a record of traffic data which is logged automatically by our ISP’s servers, and which we analyse. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our site. We do not store or analyse this traffic data in a way that identifies any individual.

(3) What we do with your information

How we use it

We use your information to provide you with that which you have requested. If you ask us to, we will also use your details to send you information about other products and services that may be of interest to you.

You may ask us to remove you from our mailing lists at any time by writing to us at our registered office. We will also offer you the option of correcting your details and of being removed from our mailing lists when we send you email alerts or other information.

We do not disclose your information to third parties and we do not sell, rent or trade your personal information.

We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.

We may share your information with our funders or potential funders, such as our bank and with our professional advisors who have a reasonable need to see it.

We may share your information with any group companies of ours so that they can provide any products and services to you where you have personally requested them or where we feel such information is necessary to keep you informed of any products or services that they believe will be of interest to you.

We may provide anonymous aggregated data to reputable third parties on a commercial basis.

We will give third party providers who supply services to us, or who process information on our behalf, incidental access to your information but will always take steps to ensure their security measures are adequate to protect your information.

We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.

How we keep it secure

Only authorised personnel and contractors have access to your information. 

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

We will keep you on our mailing lists until you ask us to remove you from them.

Transfers outside Europe

Data protection legislation is harmonised throughout the European Economic Area (‘EEA’) which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA.

If you are from outside the EEA, we will transfer that information to your home country or territory for the purposes set out in “How we use it” above. If you provide us with your information, we will assume you agree to this transfer.

If you are from the EEA, we will not transfer any personal information we collect from you outside the EEA.

(4) Finding out more

If you have any questions about our privacy policy or the information we hold about you, please write to us at Lindum Homes, Lindum Business Park, Station Road, North Hykeham, Lincoln

You have a legal right to see a copy of the information we hold about you on payment of a fee, which is currently £10.

Further information about data protection issues including the online Register of Data Controllers can be found at the Information Commissioner’s website.